Crusino Casino

Of course, we'd like to start with the most interesting thing - bonuses. Crusino currently offers a fantastic selection of deals to Australian gamblers! New players are welcomed with a significant bonus made for novices (aka welcome bonus) that includes a match on their first three deposits as well as free spins on popular online pokies. Furthermore, punters can benefit from regular offers, such as reload bonuses and VIP club benefits.

And, of course, guys, this gambling hub comes with a special VIP club. It offers a fast track to exclusive perks with its Immediate VIP status. With just a single deposit of €300, you can unlock premium benefits and gain access to your personal VIP manager within 24 hours.

This program has four rewarding levels: Silver, Gold, Elite, and Diamond, each packed with increasing privileges:

• Cash bonuses: Get 10% cashback on spending, with a 5x wagering requirement.
• Free spins: Enjoy 10% cashback in free spins, also with a 5x wagering condition.
• Fortune wheel access: Spin for exclusive rewards.
• Dedicated manager: Personalised assistance for a top-notch gaming experience.

Logging into your account is even easier than signing up (we also checked it)! Just follow the procedures given below:

1. Launch a web browser (We prefer Google Chrome)
2. Visit the Crusino official website
3. Locate the "SIGN IN" button and click on it
4. Fill in your login information
5. Done and dusted!

Crusino Casino offers a number of payment options to fulfil the diverse demands of all of its players from Australia. You can find it in the following tables:

At SmartPokies, we deeply tested and reviewed Crusino Casino's game library when preparing this review. And now we are very happy and excited to tell you about what we found.

So, the Crusino platform offers a superb range of gaming options like online pokies (our and many people’s favourites) and live dealer shows. The total number of titles is 6000+ which is very impressive and decent. So, here's an overview of our experiences in each game category:

As part of our full analysis, we tried a variety of online pokies at Crusino Casino, and there are plenty of fascinating options. The pokies list includes everything from conventional three-reel slots to feature-rich video slots. We've tested games like Legendary Diamonds, Wild Tiger, and Buffalo Trail, all of which have great graphics, smooth gameplay, and appealing additional features.

Crusino also provides bonus buy choices, allowing players to rapidly acquire extra features rather than waiting for them to arise naturally in the game. If you're looking for big payouts and immersive themes, Crusino's pokies are well worth your attention.

One downside we noticed was the relatively limited jackpot pool in comparison to other casinos. While there are certainly some great progressive jackpots available, the collection doesn’t feel as expansive as at some other top-tier casinos.

At the same time, our Crusino Casino review of table games didn't disappoint us either. A pretty decent selection of blackjack, roulette, baccarat, and other genres can be found on the site.

We found this gameplay smooth, and bets varied to fit any player's budget. Whether a full amateur or an experienced user, in the table games of Crusino, every Australian will find ease and depth. Anything else? Yeah, the rules are simple and the user interface is intuitive, making a good game enjoyable for players with any level of experience.

When we tested the live casino section at Crusino, we felt it was a great experience with awesome vibes. The live blackjack and live roulette games are broadcast in high definition, while the professional dealers make the atmosphere truly gripping.

What really sets these games apart, though, is the level of interaction: not only can you chat with the dealers but you can also interact with other players who may be sitting at the table, adding a social aspect that many online casinos lack.

But there is also the downside. What do we mean? Depending on the time of day, the number of available tables can be restricted, which could result in waiting times during peak hours.

The video poker selection at Crusino is quite good for us. Yes, it has popular variants, such as Jacks or Better and Deuces Wild on offer. With fast-paced action and clear pay tables, video poker is a top-notch option for Aussies who enjoy a straightforward, strategy-based game. The RTP is quite competitive, offering decent payout potential for video poker fans.

Instant games are just perfect for a quick play session in Crusino Casino. This category involves scratch cards and simple win-based titles (for example, Plinko or Aviator), which get loaded very fast and instantly produce results. They're great for casual players from AUS who want lively, no-strategy action, and Crusino delivers those in spades.

One of the disadvantages of instant games is the lack of depth in them. While they are fun to play for short spurts, players who seek something a bit more challenging or strategic may find them a bit repetitive. Additionally, the overall selection of instant games could be greater, offering more variety than the basic scratch cards and instant-win games.

First of all, we want to say that Crusino Casino provides 3 customer support options for players from AU: email, live chat and FAQ section. Still, we think there is room for improvement in some areas. But let’s go step by step, guys.

The Email support gets a 7/10 from our team. While the responses are personalised and helpful, they can take longer than expected (in our case 2 days), especially for more complex issues. Yeah, it's a reliable option but not suitable for urgent issues.

The Live chat is rated 5/10. While it is quite convenient (but you should have a good Internet connection), the quality of assistance depends heavily on the agent. Some of them are friendly and knowledgeable, while others lack the necessary expertise and their behaviour is inappropriate.

The Help center (FAQ section of its website) deserves a 9/10 rating. It offers a detailed page that covers all essential topics. We mean Crusino account creation, bonuses, payments, and even troubleshooting. The answers are clear and informative, allowing Aussies to resolve most issues without needing additional assistance.

Lastly, Crusino Casino does not offer phone support. Our team understands that it will be a drawback for players from Australia who prefer quick, direct communication over a call.

Customer support

Support Rating	Very-Good
Support chat languages	English
Live chat	24/7
Contact	[email protected]