SlotsGem Casino

Well, we believe that the list of promos could be a little wider, but the substantial welcome offer can definitely make up for such limits. Additionally, its outstanding VIP program is a noteworthy benefit. SlotsGem guarantees that all of its bettors, regardless of their level of experience, receive attractive deals and prompt payouts.

SlotsGem VIP program is for Australians willing to take the gaming process to a completely different level. You have 50 engaging levels ahead, and every bet brings you closer to bigger and better rewards that await. Perks range from free spins to cash prizes.

Each level has certain points that you need to gather through gameplay. The exchange rate starts at 110 points = 1 XP, and each level unlocks some exclusive rewards, such as free spins and real money bonuses.

The procedure of logging in at SlotsGem is quicker than signing up. You simply have to follow these simple steps:

1. Go to SlotsGem’s official website in Australia.
2. Choose the "LOG IN" button.
3. Input your email address and password.
4. That’s all, guys, enjoy!

Note: we recommend that you use the "Forgot Password" option if you are experiencing difficulties logging in. This allows you to quickly reset your password and get back to your account.

We are happy to tell you that the deposit and withdrawal methods at SlotsGems are customised to the tastes of all Australian players. Now, have a look at them:

Note: Guys, for having withdrawal options, it is necessary that you provide all your personal details like your full name, address, date of birth, and other info. It is crucial to verify it, too; otherwise, withdrawal options will not be opened.

Speaking of online casinos, one of the most important features to keep players entertained is the diversity of games, and SlotsGem certainly does not disappoint in this regard. Having tested the gaming portfolio on this platform, we found a good mix of options, from high-quality online pokies to immersive live dealer titles.

The games come from a variety of reputable providers, such as BGaming, Pragmatic Play, Playson, Evoplay, and Fugaso, thus ensuring not only variety but also high-quality gameplay. SlotsGem has titles with different RTPs and volatility levels, allowing casual players and those who like to take a bigger risk for bigger rewards to enjoy their games.

Be it online pokies, table games, or live dealer titles, SlotsGem has something to offer. And that's not all! Their instant-win games are fast-paced for gamblers in a hurry for results. So, let’s examine each category in more detail.

Well, the online pokie collection is one of the main features of SlotsGem. All slots here are designed to appeal to the widest range of players, with various themes, features, and bonus options.

We tested such titles as Sugar Rush 1000, Elvis Frog, and Gates of Olympus, and found that the game selection is quite diverse, having plenty of choices for all types of bettors from Australia. From classic fruit pokies to cinematic machines and superb video slots, there is something to satisfy every taste - just try it!

Some of the features boasted by online pokies include the Bonus Buy feature, which allows you to buy your way directly into the bonus rounds instead of waiting for them to be triggered naturally. This is particularly good for gamblers who prefer speed and more value without the extended build-up of tension. The RTP for different pokies varies but usually ranges between 94 and 98%, depending on the slot game.

For those who would love a bit of retro action at casinos, SlotsGem offers numerous classic table games like Blackjack, Roulette, and Baccarat. As a matter of fact, several variants are available to give players options for their preferences.

We found that the betting limits would fit well for both low and high rollers. Overall, the RTPs range from 95 to 99%, meaning all those gamers out there who want some strategic play can get a decent deal here.

Yes, while the table game section isn't as broad as the collection of pokies, the available options are decent and entertaining. The classic titles come with slick animations and quite friendly interfaces; players can navigate through and enjoy every bit of their gaming with ease.

For Australians seeking more realistic and interactive gameplay, it is a must to try at least one of these live dealer games. SlotsGem offers its players a high-class live casino experience, and the tables are powered by industry leaders like Evolution Gaming and Pragmatic Play Live.

We tried some live games ourselves, such as Live Blackjack, Live Roulette, and Live Baccarat. They all performed very smoothly with great quality streaming, no lags, and absolutely no cut-offs. The dealers were professional and engaging, and the interaction felt natural, thus giving quite an authentic casino vibe.

If you're after something quick and easy, instant win games should be a great option to go for: fast and quick to get the results. SlotsGem has several instant win games and we tried our favourites - Plinko and Aviator. These games do not involve lengthy gameplay; thus, they are ideal for players on the go.

• Plinko: It’s a classic game show; this adaptation gives a really exciting drop-the-chip style game where a player can win by choosing where to drop their chip in a grid of pegs. The payout will depend on where it lands, making it really exciting because of the instant result involved.
• Aviator: It is a fast-paced game where a player places a bet on a flying plane while the multiplier increases as the plane gains altitude. A player has to cash out in time because, if the plane flies off-screen, then one might miss the increase in the multiplier with each second passing by.

We tested the customer support of SlotsGem using all possible contact channels to see how well they respond to players' inquiries. Generally, everything went smoothly and efficiently, but the live chat option turned out to be the best for immediate assistance.

• Live chat support: 10/10. It was very good: the answers came right on the spot and the operators were professional, friendly, and competent. All information regarding bonus terms, processing of payments, and account verification was provided in an instant - clear and concise. We tried fiddling with them, tossing in a complex question now and then; they answered with ease.
• Email support: 8/10. It was good, too, although not as fast as live chat. We got responses in a few hours, which is quite reasonable, and the answers were well-structured and helpful. That's a great alternative if you don't need immediate responses, but in urgent cases, it is still better to opt for live chat.
• FAQ section: 7/10. Most of the essential topics, such as setting up an account, payment methods, and bonus terms, are covered in the FAQ section at SlotsGem. Some of the answers lacked detail, so we still had to contact support for further clarification. It's a good starting point, but it could be improved with more in-depth explanations.

Customer support

Support Rating	Very good
Support chat languages	English, German, Spanish, Polish, Czech, Portuguese, Italian, Greek, Hungarian
Live chat	24/7
Contact	support@slotsgem.com